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Privacy Policy

Privacy Policy for Cen-Tex Detail Supply
Effective Date: 8.19.2025


1. Introduction
Your privacy matters to us. This Privacy Policy explains how Cen-Tex Detail Supply
(“we,” “us,” or “our”) collects, uses, protects, and shares information when you visit our website or place an order.


2. Information We Collect

  • Personal Data You Provide: Includes your name, email, phone, shipping/billing address, and payment details when you place an order, fill out forms, or contact us.

  • Automatically Collected Data: We gather information like IP address, browser

type, device info, pages visited, time on site, and referring URLs using cookies
and analytics tools.

  • Third-Party Data: We may supplement data from publicly available sources or

trusted partners to help serve you better.


3. How We Use Your Information
We use your information to:

  • ï‚· Process and fulfill orders

  • ï‚· Respond to inquiries and provide customer support

  • ï‚· Enhance and personalize your user experience

  • ï‚· Send updates or promotional materials if you opt in

  • ï‚· Perform site analytics, maintenance, and security tasks

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4. Sharing Your Data
We do not sell or rent your personal information. We may share it in these contexts:

  • ï‚· Service Providers: With trusted vendors (e.g., payment processors, shipping

partners, hosting services) to carry out site functionality or fulfill orders.

  • ï‚· Legal Matters: To comply with applicable laws or legal processes, or to protect

our rights.

  • ï‚· Business Changes: In case of reorganization, merger, or sale of assets—your

data may be transferred under confidentiality.

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5. Cookies & Tracking
We use cookies and similar technologies to:

  • ï‚· Improve site performance

  • ï‚· Remember your preferences

  • ï‚· Analyze traffic and user trends

You can manage or disable cookies through your browser. Note: this may affect
some site features.


6. Data Security
We employ standard security measures—like SSL encryption and restricted access—to help protect your information. But no online transmission is completely secure.

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7. Your Privacy Rights
You have the right to:

  • ï‚· Access, correct, or delete your personal data

  • ï‚· Opt out of promotional communications at any time

Contact us at the information below to exercise any of these rights.


8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.


9. Policy Updates
We may update this policy occasionally. Changes will appear on this page with an
updated effective date.


10. Contact Us
If you have any questions or privacy concerns, reach out to us at:
Email: centexdetailsupply@gmail.com
Address: Cen-Tex Detail Supply, 10829 JOLLYVILLE RD Austin, Texas

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Data Security Policy for Cen-Tex Detail Supply
Effective Date: 8.19.2025


At Cen-Tex Detail Supply, protecting customer and business data is a top priority.
This Data Security Policy outlines how we safeguard information collected
through our website and related services.

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1. Purpose
The purpose of this policy is to define security measures for protecting personal,
financial, and business information against unauthorized access, loss, or misuse.

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2. Scope
This policy applies to:

  • ï‚· All customer data collected through our website, email, and payment

systems

  • ï‚· All employees, contractors, and service providers with access to that data

  • ï‚· All systems, databases, and cloud services used by Cen-Tex Detail Supply

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3. Data Protection Measures

 

  • ï‚· Encryption: All sensitive information (payment details, account logins) is

transmitted via SSL/TLS encryption.

  • ï‚· Access Control: Only authorized staff may access customer data, with

access limited by role.

  • ï‚· Authentication: Strong password requirements and secure login practices

are enforced for all internal accounts.

  • ï‚· Firewalls & Monitoring: Security software, intrusion detection, and firewall

protection are in place to prevent unauthorized access.

  • ï‚· Data Minimization: Only data necessary for business and legal purposes is

collected and retained.

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4. Payment Security

  • ï‚· Payments are processed through PCI DSS–compliant third-party providers.

  • ï‚· Cen-Tex Detail Supply does not store or retain full credit card information

on our systems.

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5. Employee Responsibilities

  • ï‚· Employees must maintain the confidentiality of customer and company

data at all times.

  • ï‚· Devices used to access company systems must be secured with

passwords and kept up to date with security patches.

  • ï‚· Any suspected security incident must be reported immediately to

management.

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6. Third-Party Vendors
Vendors and service providers with access to data must maintain appropriate
security standards, including compliance with applicable privacy and data
protection regulations.

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7. Incident Response
In the event of a data breach or suspected incident:
1. Contain the breach immediately.
2. Notify management and relevant stakeholders.
3. Investigate and document the cause.
4. Comply with legal notification requirements if personal data is
compromised.
5. Implement corrective measures to prevent recurrence.

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8. Data Retention & Disposal
ï‚· Customer data is retained only as long as required for business or legal
purposes. When no longer needed, data is securely deleted or destroyed.

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9. Policy Review
This policy will be reviewed annually or after significant changes to business
operations, technology, or legal requirements.

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10. Contact
Questions about this policy should be directed to:
Email: centexdetailsupply@gmail.com
Address: Cen-Tex Detail Supply,
10829 JOLLYVILLE RD Austin, Texas 78759

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Website Terms of Use
Effective Date: 8.5.2024


Welcome to the Cen-Tex Detail Supply website (“Site”). By accessing or using our Site, you agree to comply with and be bound by the following Terms of Use. Please read them carefully. If you do not agree, you should not use this Site.

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1. Acceptance of Terms
By accessing and using this Site, you agree to be bound by these Terms of Use and our Privacy Policy. We may update these terms at any time, and your continued use of the Site means you accept those changes.

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2. Use of the Site

  • ï‚· You may use this Site for lawful purposes only.

  • ï‚· You may not use the Site in any way that could damage, disable, or impair its

functionality or interfere with other users.

  • ï‚· You may not attempt to gain unauthorized access to any portion of the Site, our

systems, or customer data.

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3. Intellectual Property

  • ï‚· All content on this Site—including text, graphics, logos, product images, and

software—is the property of Cen-Tex Detail Supply or its content providers and is
protected by copyright, trademark, and other laws.

  • ï‚· You may not copy, distribute, modify, or use our content without prior written

permission.

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4. Product Information & Orders

  • ï‚· We strive to ensure product details, pricing, and availability are accurate, but

errors may occur.

  • ï‚· Cen-Tex Detail Supply reserves the right to correct any errors, update

information, or cancel orders if necessary.

  • ï‚· By placing an order, you agree to provide accurate information and payment

details.

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5. Payments

  • ï‚· Payments are processed through secure, PCI-compliant providers.

  • ï‚· Cen-Tex Detail Supply does not store credit card details.

  • ï‚· You are responsible for any fees, taxes, or charges associated with your order.

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6. User Accounts

  • ï‚· You may be required to create an account to purchase products.

  • ï‚· You are responsible for maintaining the confidentiality of your login credentials.

  • ï‚· Cen-Tex Detail Supply is not liable for unauthorized account use resulting from

your failure to secure your information.

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7. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the
content, policies, or practices of these external sites. Use them at your own risk.

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8. Disclaimer of Warranties

  • ï‚· This Site and all content are provided “as is” and “as available.”

  • ï‚· Cen-Tex Detail Supply makes no warranties, express or implied, about the

accuracy, reliability, or availability of the Site or products.

  • ï‚· We disclaim all liability for damages arising from the use of this Site or its

content.

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9. Limitation of Liability
To the fullest extent permitted by law, Cen-Tex Detail Supply shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this Site or purchases made through it.

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10. Indemnification
You agree to indemnify and hold harmless Cen-Tex Detail Supply, its affiliates,
employees, and partners from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

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11. Governing Law
These Terms of Use shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.

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12. Contact Us
If you have questions about these Terms, please contact us at:
Email: centexdetailsupply@gmail.com
Address: Cen-Tex Detail Supply, 10829 JOLLYVILLE RD Austin, Texas

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We accept all major credit cards.

Refund/ Return Policy

We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We apply refunds to the tender with which returned items were purchased. 

Shipping/ Fulfillment Policy

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1. Processing Time: Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) upon receipt of payment or purchase order. 

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2. Shipping Methods: We offer standard ground shipping. Other shipping methods including expedited and express delivery are available at an additional cost. Shipping options may vary depending on the destination. 

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3. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of the package, the shipping method selected, and the destination address. Customers can view shipping costs at checkout before finalizing their order. Local orders can request in-person pickup at no charge.  

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4. Delivery Timeframes: Delivery times vary depending on the shipping method chosen and the destination. Please note that delivery may be affected by factors beyond our control, such as weather conditions or carrier delays. 

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5. Tracking Information: Once your order has been shipped, you can request shipping confirmation email containing tracking information. This allows you to track the progress of your package as it makes its way to you. 

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6. International Shipping: We do not offer international shipping at this time.  

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7. Order Modifications: Once an order has been placed, modifications (such as changes to the shipping address or shipping method) may not be possible. Please ensure that all order details are correct before finalizing your purchase. 

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8. Order Cancellations: Orders may be canceled before they have been shipped. Once an order has been shipped, it cannot be canceled. Please refer to our returns and exchanges policy for information on returning items after they have been received. 

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9. Lost or Damaged Packages: In the rare event that a package is lost or damaged in transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier. 

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10. Contact Information: If you have any questions or concerns about our shipping and fulfillment policy, please contact our customer service team for assistance at centexdetailsupply@gmail.com

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11. Policy Updates: We reserve the right to update our shipping and fulfillment policy at any time without prior notice. Any changes to the policy will be posted on our website.

Get in Touch

512-924-8744

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